ENGAGE 2020 - User Conference
April 20-22, 2020 | Atlanta, GA
Omni at the Battery Atlanta
Because of the rapidly evolving situation with the Novel Coronavirus 2019 (COVID-19), we have begun discussions with the Omni to look at rescheduling the event. Please put your plans to attend ENGAGE 2020 on hold until further notice. Our team will continue to monitor the situation and provide you with updates and additional details.
ENGAGE conference updates will be posted on our ENGAGE Event Overview Page. If you have any questions, please feel free to reach out to us by phone at 877-217-3707.
Visit https://www.cdc.gov/coronavirus/2019-nCoV/ for updates and advisories on COVID-19.
Wisdom Webinars and Success Stories
Wisdom Webinar: Leveraging Social Media with Lauri Stevens
Social media’s usefulness has grown far beyond the evening scroll for entertainment. It has become a vital tool within the first response industry, and Lauri Stevens will explain how during the Feb. 18 webinar.
Risk Management for First Responders: Using Assessment Tools to identify potential issues and minimize bad outcomes
Get answers to 2020’s leading industry topic from field experts: Dudley Smith (Executive Director of CAMTS), Joe Coons (Director of Safety Base Manager for LifeFlight Eagle), Todd Stout (President and Founder of First Watch) and Bernie Horak (Clinical Solutions Specialist for FirstWatch).
Success Stories: Beyond EMS with Operative IQ – Events Management & Custom Reporting Tips with Northern Virginia Hospital Alliance
Learn reporting tips and tricks from Operative IQ Super User Jonathan Whitbey. Jonathan is an expert when it comes to building reports within Operative IQ. He even created a new report for his agency Northern Virginia Hospital Alliance that surprised our team with its creative and innovative approach.
How to Level Up with CAMTS Accreditation…
Have you considered bringing your air and ground transport program to the next level? Eileen Frazer and Dudley Smith will discuss the benefits of CAMTS Accreditation and the top tips to know when going through the process.
Narcotics Tracking with Randy Kraus
Hear from Operative IQ Super User Randy Kraus, Division Chief of E.M.S. for Fort Myers Beach Fire Department, as he shares his experience with Operative IQ’s Narcotics Tracking. Randy will be giving an inside look into how he employs the software daily within in his operation as well as sharing some of the best practice tips he has learned along the way through his Operative IQ journey.
Fleet Telematics 101: How to maintain your fleet & manage driver compliance
With Superbowl behind us and Valentine’s Day ahead, why not take a moment to show your FLEET a little LOVE!?! Aside from your crew, your most valuable asset is a well maintained vehicle. Justin Calaway of Pro Transport 1 joins Operative IQ’s Lisa Rainey to discuss streamlining the fleet management process. Join us to learn how to use telematics to increase fleet visibility and positively impact driver behavior.
Cover Your Assets- Using a Ticketing System to Manage Assets, Facilities, Crew Requests and More
Tired of digging through mounds of paperwork to find a specific asset repair request? Eliminate the clutter and learn how to manage all of your equipment repair requests and maintenance records in one place.
Chuck Palmer of LifeFlight Eagle will show you how he uses Service Desk ticketing system to streamline asset record keeping, close the loop on internal communication, and improve crew compliance & engagement.
Setting Yourself up for Success: From Prep, to Training & Implementation
Learn how to take charge of your supplies as Delray Beach Fire shares the steps they took to achieve operation management success.
The Customer Journey with Operative IQ
Hear from long-time user Brian Newberry about how EMS Technology Solutions’ operations management software has helped increase operational efficiency and accountability within his agency over the past ten years. Does the software truly work and what impact can it have on an agency over-time? Get your answer by clicking below.
Narcotics Tracking with Justin Reed at Cy-Fair VFD
Want to learn how to improve compliance and accountability within your narcotics tracking procedures? Justin Reed of Cy-Fair VFD will share his best practices for staying compliant while maximizing operational efficiency.
Inventory Management- Leveraging Electronic Check Sheets to Manage Supplies and Improve Communication & Compliance
Join us as Chief Tim Sweat of Clayton County Fire and Emergency services shares a unique perspective in utilizing the Check Sheet and the Inventory Maintenance solution.
Change Management with Christie Grice at Hall County Fire Services
Policy change is a big undertaking, especially amidst the fast-pace first response profession. What is the best way to lead operation changes in such a busy environment? Christie Grice of Hall County Fire Services shares her best practices during September’s 12 for 12 webinar episode.